I found Google Docs easier to use, in some ways, than Microsoft Word. It was more obvious how to change fonts and colors. I did have trouble editing my document, that wasn't as intuitive for me as using the other functions.
Of the tools I explored, I liked the ones on Lifehacker the best. Putting myself in the mind of a patron, I enjoyed looking through the Top 10 Free Windows File Wranglers. I was particularly interested in Stranded Holiday Traveler Helpline, and would consider making use of that. I believe patrons would enjoy receiving this kind of information regularly, informing them of new Library pages or databases, or changes in existing ones.
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